Customers
RIAC customers include the Department of Defense, defense contractors, other government agencies, Fortune 500 technology and scientific companies as well as small businesses. The RIAC has served in the aerospace, transit, medical, telecommunications and automotive communities to name a few.
The following examples illustrate pay-offs realized by customers as a result of RIAC involvement:
- Decreased component removals on average by 10-15% resulted in lower support costs and higher availability
- RIAC recommendations improved performance and reliability by 100-200%.
- Redesigned equipment met customers 25 year life requirement.
- System Reliability successfully grown from 27 hour MTBF to 40 hour MTBF
- Preventative maintenance analysis resulted in annual savings of $83 million and 12% increase in availability.
- The RIAC helped prove ruggedized commercial equipment for use in military application.
- Mean-time-between-maintenance-action increased by 20 hours to achieve maintainability requirement.
- ESS test time reduced by 20 hours reducing costs, improving scheduling, and increasing efficiency.

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